Emma Lord
Territory Strategy & ManagementFavourite cleaning task
Polishing
Least favourite cleaning task
Vacuuming the stairs
Best cleaning product
Baby Oil
Favourite cleaning device
Dyson Animal
Top cleaning tip
Use salt on red wine stains
Well Polished is an introductory cleaning agency operating from local offices across the UK. Our goal is to provide a quality service at an affordable price for all our clients.
Our History
Well Polished started out as a part-time business, when the company’s founder – Sandra Venables – saw a gap in the market. She wanted to create an introductory cleaning agency that offered quality cleaners with great customer care. Initially based on the Wirral, the demand for services was overwhelming and Sandra soon found herself inundated with enquiries – many outside of her area! The business was so successful it even won an award for its remarkably fast growth. It was at that point that Sandra decided to franchise the business, which enabled Well Polished to offer its five star services across the country.
Our Ethos
Well Polished is a customer-focused business always aspiring to exceed our client’s expectations. We understand that letting a stranger into your home for the first time is a big step, which is why we take the time to match our clients with the right cleaner for them. We are a fast growing business with franchises across the UK, each offering the same outstanding service with a personal touch and local knowledge. The offering is simple but effective – the same, trustworthy cleaner each week and a professional, reliable management team to look after all your requirements.
Company Timeline
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First franchisee appointed in Liverpool
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Expansion plans revealed with large additional investment for rebrand and re-launch
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34 New territories sold since re-launch and annual growth hits 200%
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130 trading territories across the UK servicing around 5,000 clients every week
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Full recovery across the network after the Covid pandemic
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75 individual franchisees servicing over 6,500 clients every week
The Team
Michael Campbell
Strategy & ManagementFavourite cleaning task
Loading the dishwasher
Least favourite cleaning task
Emptying the dishwasher
Best cleaning product
Method Daily Granite Spray
Favourite cleaning device
The feather duster
Top cleaning tip
Little and often
Jeanette Campbell
Finance & ComplianceFavourite cleaning task
Doing the laundry
Least favourite cleaning task
Dusting
Best cleaning product
Brillo pads
Favourite cleaning device
Washing machine
Top cleaning tip
Wash your cleaning cloths regularly
Liam Grace
Development & SystemsFavourite cleaning task
Washing the dishes
Least favourite cleaning task
Cleaning windows
Best cleaning product
Fairy Liquid
Favourite cleaning device
Dustpan and brush
Top cleaning tip
White vinegar in the dishwasher
Reece Sadiq
Commercial FranchisingFavourite cleaning task
Cleaning the cupboards
Least favourite cleaning task
Cleaning the hob
Best cleaning product
Flash with Febreze
Favourite cleaning device
Microfibre cloth
Top cleaning tip
Using glass cleaner on chrome
Janine Campbell
Sales & MarketingFavourite cleaning task
Mopping
Least favourite cleaning task
Scrubbing the toilet
Best cleaning product
Cillit Bang (and the dirt is gone!)
Favourite cleaning device
Toothbrush
Top cleaning tip
Do the worst jobs first
A message from our MD
Our vision has always been to provide a service that matched clients with trustworthy, reliable cleaners and to take the hassle out of the whole process. I am proud to say that we have remained true to this ideal throughout our 10+ years in business. Affordability, flexibility and reliability are our three core values, and by offering our bespoke service with a personal touch, Well Polished continues to thrive.Michael Campbell MD, Well Polished