“I started off with a really bad experience.”
The first cleaner I was sent was poor. I sacked her after 3 visits. She was late twice & didn't turn up at all the 3rd time. The cleaning was substandard, she was not careful when cleaning & she brought her young daughter with her. The management were understanding & replaced her the same day I complained. I have now had the same cleaner for 3/4 years. She is brilliant, helpful & polite. The standard of cleaning is excellent & she is always punctual or keeps in touch if she has an issue. The recommended hourly rate to the cleaner is £17-50, but, to show my appreciation I pay £20ph & £21pm to Well Polished. The management keep in touch regularly to ensure everything runs smoothly. I would recommend my current cleaner & Well Polished if you are looking for a cleaning service.