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Trustist Reviews

by Janine Campbell (Chester), Jul 2018

Well Polished Chester joined ‘Trustist’ last year and since then, we’ve had some incredible feedback from our happy clients!  Here’s some of our best recent reviews:

I have been absolutely delighted with Well Polished both with the customer service from the agency and the cleaning itself and I am so glad I went with them. The cleaners are timely, polite, friendly and discreet, stick to instructions and most importantly do a really thorough job. The agency itself has been a pleasure to deal with – always friendly and helpful with a super quick response time. I have had a number of occasions where I’ve needed to change my usual cleaning slot or required additional hours at different times in the week and they have always managed to accommodate me which has really made my life easier. It was really easy to set up, competitively priced and unlike some other agencies who want to inspect your home and tell you how many hours they think you require, with Well Polished you choose how many hours you would like and pay for those. I couldn’t be happier and would not hesitate to recommend them – in fact I already have to several friends!
Angela – Higher Kinnerton
My cleaner Magdalena has done an amazing job! She has worked wonders. It’s also been the best customer service I’ve experienced in terms of cleaning companies. I have felt like I’ve had a key person that I could go to with any problems (Janine) and she has been extremely responsive!
Helen – Crewe
I was very impressed with Janine’s customer service. When I first contacted the agency she responded even though she was on her honeymoon! I am particular about my requirements from the perspective of preferred day/time of my clean, the standard of work, and meeting any employee before they start work in my home. Janine worked hard to match all my requests.
Tanya – Chester
I have been using well polished for few years now. Before I joined them , I used other agencies & I must say that well polished is the best agency ever. They are very professional who never let their clients down. I deal with Janine who is very friendly, always there to help you & very quick to understand client requirements. Some of the cleaners she sent over years like Carlie, Carrie were amazing. At the minute Sasha is coming to mine & I am really enjoying working with Sahsa as she is not only a very good cleaner but a very good person who is always smiling. Thankyou so much well polish, you are doing fantastic job.
Saira – Mollington