About Well Polished

Well Polished is an introductory cleaning agency operating from local offices across the UK and Portugal. Our goal is to provide a quality service at an affordable price for all our clients.

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Our History

Well Polished started out as a part-time business, when the company’s founder – Sandra Venables – saw a gap in the market. She wanted to create an introductory cleaning agency that offered quality cleaners with great customer care.

Initially based on the Wirral, the demand for services was overwhelming and Sandra soon found herself inundated with enquiries – many outside of her area! The business was so successful it even won an award for its remarkably fast growth. It was at that point that Sandra decided to franchise the business, which enabled Well Polished to offer its five star services across the country.

Our Ethos

Well Polished is a customer-focused business always aspiring to exceed our client’s expectations. We understand that letting a stranger into your home for the first time is a big step, which is why we take the time to match our clients with the right cleaner for them.

We are a fast growing business with franchises across the UK, each offering the same outstanding service with a personal touch and local knowledge. The offering is simple but effective – the same, trustworthy cleaner each week and a professional, reliable manager to look after all your requirements.

Company Timeline

  • First franchisee appointed in Liverpool
  • Well Polished goes International granting a Master License in
    Portugal
  • 12 franchisees up and running across the country
  • Expansion plans revealed with large additional investment for rebrand and re-launch
  • New website launched, management team expanded and marketing campaign begins
  • 19 New franchisees appointed since re-launch and annual growth hits 200%

The Team

Sandra

Sandra Venables

Sales & Marketing

Favourite cleaning task

Polishing

Least favourite cleaning task

Vacuuming the stairs

Best cleaning product

Baby Oil

Favourite cleaning device

Dyson Animal

Top cleaning tip

Use salt on red wine stains

Michael

Michael Campbell

Strategy & Management

Favourite cleaning task

Loading the dishwasher

Least favourite cleaning task

Emptying the dishwasher

Best cleaning product

Method Daily Granite Spray

Favourite cleaning device

The feather duster

Top cleaning tip

Little and often

Nette

Jeanette Campbell

Finance

Favourite cleaning task

Doing the laundry

Least favourite cleaning task

Dusting

Best cleaning product

Brillo pads

Favourite cleaning device

Washing machine

Top cleaning tip

Wash your cleaning cloths regularly

Dave

David Venables

Operations

Favourite cleaning task

Washing the dishes

Least favourite cleaning task

Cleaning windows

Best cleaning product

Fairy Liquid

Favourite cleaning device

Dustpan and brush

Top cleaning tip

White vinegar in the dishwasher

Ash

Ashleigh James

Systems & Training

Favourite cleaning task

Cleaning the cupboards

Least favourite cleaning task

Cleaning the hob

Best cleaning product

Flash with Febreze

Favourite cleaning device

Microfibre cloth

Top cleaning tip

Using glass cleaner on chrome

Janine

Janine Campbell

Social Media & Training

Favourite cleaning task

Mopping

Least favourite cleaning task

Scrubbing the toilet

Best cleaning product

Cillit Bang (and the dirt is gone!)

Favourite cleaning device

Toothbrush

Top cleaning tip

Do the worst jobs first

A message from Sandra

I formed Well Polished after being consistently let down when trying to recruit a cleaner for my own home. My vision was to provide a service, which matched clients with trustworthy, reliable cleaners and to take the hassle out of the whole process. I am proud to say that we have remained true to this ideal. Affordability, flexibility and reliability are our three core values, and by offering our bespoke service with a personal touch, Well Polished continues to thrive. Sandra Venables Sandra Venables Founder & CEO, Well Polished
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